Mission & Leadership

Our Vision

Together we can build a transformed health care system in which every Vermonter has health care coverage, and receives timely, effective, affordable care.

Our Mission

We are committed to the health of Vermonters, outstanding member experiences and responsible cost management for all the people whose lives we touch.

Our Core Values

Our core values are attitudes we embody in our work, bringing about a unified pursuit of our mission. These core values are ingrained in our culture and how we do business every day. Here are some things you can expect from us:

• We put our customers first, with a focus on providing excellent service and lowering their costs.
• We are committed to a work environment that empowers our employees to think creatively, make decisions, and take action.
• We respect and value each other.
• We welcome change. Using small, self-organizing teams and an agile mindset, we’re making innovative changes to serve our members and our community better.
• We operate with a high level of integrity and public responsibility.

See how we're working to achieve our vision in the 2020 Annual Report.