Current Career Opportunities

Corporate Paralegal Qualifications:

• Create and maintain official corporate records.
• Draft the board of directors, and board committee meeting minutes for review and approval by General Counsel and Chief Executive Officer.
• Maintains files, supplies documents, and assists outside counsel in registration and continuation of federal service marks owned by the company and other matters as directed.
• Maintain and submit documentation required by the Blue Cross and Blue Shield Association.
• Prepares and maintains corporate policies and procedures.
• Responds to requests from staff regarding pertinent legal and corporate issues.
• As directed, communicate with attorneys, subscribers and representatives from state, local and federal agencies to answer questions and gather pertinent information.

Corporate Paralegal Qualifications:

• BS in Paralegal studies, or related BS/BA with certificate in paralegal studies accepted.
• Three to five years of experience as a paralegal in a corporate environment required.
• One to three years of experience in health care or health insurance desired.

Learn more and apply

Customer Service Representative Responsibilities:

• Acts as a liaison between the Plan's members, outside vendors, provider offices, other BCBS Plans, and BCBSVT.
• Learn and utilize customer service skills in order to successfully handle all customer interactions in a consistent, courteous, and professional manner.
• Provider clear, concise, and accurate interpretations of Plan certificate language, benefit administration, and internal policies and procedures.
• Accurately document, track, and research all inquiries in Customer Focus (CF) according to department guidelines and written procedures.
• Identify and initiate appropriate actions required to resolve inquiries.
• Acquire and implement the knowledge and skills necessary to meet individual, department and Company goals that are tied to Career Path and Performance, Quality Assurance, and MTM/Service Index standards.
• Participate in training as scheduled.

Qualifications:

• High school graduate or equivalent is required.
• Computer literacy and strong typing and spelling skills are required.
• One to two years of successful customer service experience, preferably in a health insurance or health care setting is desired.
• The ability to multitask, problem solve, and work independently is necessary.

Learn more and apply here 

Cyber Security & Privacy Administrative Specialist Responsibilities:

• Create and implement procedures and policies, and monitor issues relating to privacy and data security for the Plan. 
• Stay up to date on data use laws, the Plan’s privacy and information security legal compliance obligations, and Blue Cross and Blue Shield Association privacy and security requirements. 
• Work with Legal Services attorneys and the Information Security Department on projects relating to the above, including those requiring research, while also at times working under minimum supervision of an attorney.
• Work across departments identifying and managing security legal risks.

Qualifications:

• Bachelor’s degree or equivalent experience required.
• Excellent writing skills and computer skills required. 
• Experience in and/or strong understanding of information technology. 

Learn more and apply for this position

FEP Customer Service Trainee Responsibilities:

• Act as a liaison between the Plan's members, outside vendors, provider offices, other BCBS Plans, and BCBSVT.
• Learn and utilize customer service skills in order to successfully handle all customer interactions in a consistent, courteous, and professional manner.
• Provider clear, concise, and accurate interpretation of Plan certificate language, benefit administration, and internal policies and procedures.
• Accurately document, track and research all inquiries according to department guidelines and written procedures.
• Acquire and implement the knowledge and skills necessary to meet individual, department and Company goals that are tied to Career Path and Performance, Quality Assurance, and MTM/Service Index standards.

FEP Customer Service Trainee Qualifications:

• High school graduate or equivalent is required.
• Computer literacy and strong typing and spelling skills are required.
• One to two years of successful customer service experience, preferably in a health insurance or health care setting is desired.
• The ability to multitask, problem solve, and work independently is necessary.

Learn more and apply

Responsibilities:

• Ensure the company’s confidential information, assets, and intellectual property are safeguarded by complying with state and federal regulations, such as HIPAA, as well as corporate defined Information Security policies and standards. 
• Lead the Managed Security Operation Center relationship and perform threat intel research and hunting at Blue Cross.
• In addition to providing customer support for both internal and external users, provide escalation support, such as defining and implementing policy changes to security control rulesets, troubleshooting security systems, and other related tasks as necessary to support the operations and protection of Blue Cross. 
• Act as the designated incident response lead for the Blue Cross security team and assist in further developing the company’s information security user awareness program.
• Assists in leading the Information Security team by building commitment and motivation in others. Lead Engineer does not have any employees reporting directly to them.

Qualifications:

• A bachelor’s degree in computer science or equivalent information technology related field is required.  Master of Science Preferred. 
• Consideration will be given to candidates who possess a minimum of 6+ years of experience in information assurance and security. Experience in the computer forensics field is preferred.
• Certified completion of a nationally recognized information systems security certification such as CISSP, GIAC, SECURITY+, or SANS certification(s) is required.

Learn more and apply

Software Engineer Responsibilities

• Provide support for several IT systems and work with senior level staff to help design and write new software applications for specific IT department initiatives.  
• Work closely with external vendors or internal business partners and IT Business Analysts to assist in the testing, implementation and support of new software applications as needed.
• Gain an in-depth knowledge of all the applications supported by Business Applications, and Blue Cross’s business process, business rules and a solid understanding of all the various subsystems in use within Blue Cross’s IT technology hardware and software applications.
• Innovate and look for new opportunities to enhance the digital journey forward by implementing efficiencies and helping to redefine processes.

Software Engineer Qualifications

• Bachelor’s Degree in computer science, business administration, or engineering or equivalent work experience
• 3-6 years professional development experience in the software or Internet industries
• Demonstrated experience with several of the following: T-SQL, SSIS, SSRS, .NET (C#/MVC), JavaScript, jQuery, HTML, XML, Web Services, Restful APIs, Azure Technologies
• Excellent written and verbal communication skills 
• Proven analysis and critical thinking skills 

View job details and apply

Our Utilization Management department is currently looking for critical thinkers to join our professional team as a Temporary Clinical Support Representative.  If you can work in a fast-paced environment, learn quickly, think critically, and understand the importance of confidentially, we would like to talk with you.

Job duties include: reviewing and inputting prior authorization requests, monitoring and working cases, along with other administrative duties.

Learn more and apply

The case manager utilizes a collaborative process of assessment, planning, facilitation, and advocacy in the case management process to coordinate health care benefits to meet individual members' health needs through communication and targeted intervention to promote optimal, cost-effective outcomes. The case manager works collaboratively with members, families, and providers and draws on a strong knowledge base involving clinical standards and expertise, insurance plans and products, and other benefits and funding resources to arrange or coordinate services that the member needs to get well, stay well or live with their illness, and helps to remove barriers that prevent the member from engaging in an appropriate plan of care. 

This position participates in the continued development and enhancement of all aspects of the case management process, the development and coordination of services within the department, and the understanding and integration of department business objectives and measures The case manager applies the principles and core technology of case management to members across various product lines, benefits, demographics, conditions, and programs.

Qualifications

• Licensed clinician in the state of Vermont
• Masters of Social Work or Psychology or graduate of an approved program in professional nursing
• RN required, BSN or MSN desired.
• Minimum 5 years of varied clinical practice experience required with a minimum of 2 years of direct clinical practice.
• 1-3 years of case management experience desired. CCM preferred and encouraged when eligible.  Evidence based health coaching experience desired.
• Willingness to travel.

Note: This position is located in Montpelier, VT

Learn more and apply