Blue Cross and Blue Shield of Vermont is committed to the health of our Vermont community – we strive to build a trusted network of health care providers that can provide our members the personal care needed. Within these webpages you will find needed forms, policies, news, and information for joining our network.

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IMPORTANT UPDATE: Providers are currently unable to access our Clear Claims Connect tool via the Provider Resource Center. Our vendor is experiencing a significant network outage and continues to work on resolving the issue. If you are impacted by this incident, visit our Change Healthcare Incident Response Page for some options until connectivity is restored. We appreciate your patience and apologize for any inconvenience.

Throughout the webpages within this section, we provide the information, resources, and updates needed to help serve you, your practice, and our members effectively—from how to enroll in our network and ensuring your directory information is updated to accessing our forms and policies.

In addition, we provide links to valuable resources throughout our website, such as member preventive care benefits, our academic detailing and prescription support services, and more. If you have any questions or need help locating information, our responsive services team is available to help at

*By clicking on the Vermont Blue Advantage link in the menu, you will leave the Blue Cross and Blue Shield of Vermont website. Vermont Blue Advantage (VBA) is our Medicare Advantage plan serving both Vermonters and Vermont employers. VBA has their own dedicated website with information you need as a provider. If you have any questions, contactVBA provider services at (844) 839-5122.

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Join Our Network

Looking to join the Blue Cross and Blue Shield of Vermont network? Review our enrollment and credentialing process to get started.

Provider Resource Center

Our Provider Resource Center gives you secure access to the tools you need - look up member benefits, check claims status, manage prior approvals, and more.

Verify Your Directory Information

Our Find a Doctor tool is highly utilized by members, so it is important to ensure your information is up-to-date throughout the year. Check your listing in our Find a Doctor tool for accuracy of information and if your practice is accepting new patients. Submit a change form for any updates.

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Provider Handbook

Access our Provider Handbook for a comprehensive reference of resources and requirements for Blue Cross providers.

View Handbook

Laboratory Services

You must refer members to in-network laboratories. The below lists provides the details for contracted independent laboratory. Blue Cross Vermont contracted hospitals with laboratory services are also eligible to render services. The Blue Cross Vermont contracted hospital can be found on the Find-a-Doctor link.
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Academic Detailing and Prescription Support for Vermont Blue Rx

Our Clinical Pharmacist, Amy Stoll, PharmD, works with our providers on specific prescription questions, drug authorizations, and patient panel projects. Amy is a board-certified ambulatory care pharmacist, certified diabetes educator and has a master's degree in public health. Learn more about the services our team can provide to you.

Provider Prescription Support
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Preventive Care Benefits for Members

Through our plans, members have certain preventive care benefits - learn more about our member coverage details.

View Member Coverage

Contact Provider Relations

Have Questions or Need Assistance?

Connect with our team - we are here to help!

Looking for additional information? Access the complete list of contact information by department or company