Employer Resource Center

Our new Employer Resource Center is live. Log in to view your organization’s plan(s) and members and make necessary updates. Also, be sure to update any bookmarks with this new log in page.

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Log in to the Employer Resource Center

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Employer Resource Center Reference Guide

Review the Employer Resource Center Reference Guide for instructions and tips on system administration, enrollment, reports, and more.

Not registered For the Employer Resource Center?

Our secure Employer Resource Center (ERC) allows businesses enrolled in a Blue Cross plan to conveniently manage their health plan(s) and membership online, including:

  • Adding new enrollments
  • Adding and removing dependents
  • Canceling coverage
  • Verifying your plan membership and downloading a roster
  • Updating employee/dependent demographics
  • Ordering ID cards or print a temporary proof of coverage
  • And much more

The role of Local Administrator is automatically assigned to the first individual registering for the business. The Local Administrator will add additional users within the organization.

Register Now

Access is not immediate upon registration. Please allow up to three business days for your request to be reviewed. An email will be sent to the address provided during registration when your request is processed. 

Frequently Asked Questions

Identify one benefits administrator from your group to register as the local administrator. This person will be able to add and remove additional members of the organization as users for the ERC. We recommend limiting the number of local administrator roles to those you want to have access to oversee the roles of others in the organization, though multiple local administrator roles are allowed.

If you are the first individual registering for your group you will be assigned the local administrator role. This means you will have access to all the standard features of the ERC (same access as the user role) plus the system administrator feature for setting up and overseeing all other users of the group. Typically, the local administrator role is assigned to one individual, though rights can be assigned to more than one person at the company.

Registration is for the local administrator role. Other roles will be added and assigned by the local administrator. If you are a user of the ERC but shouldn't be a local administrator we recommend reaching out to your current portal administrator.

Brokers will now have access to assist groups through our new Broker Resource Center (BRC). Additional details on this portal and registration can be found on the BRC page.