Telemedicine Care

Woman on a telehealth call on her computer

Convenient, on-demand medical care that saves time and money

We offer telemedicine services through Amwell®, a nationally acclaimed telemedicine vendor, to provide you with access to care 24/7, wherever you are. Within minutes you can easily connect with a licensed, board certified doctor through a secure, HIPAA compliant live video feed, using your computer, tablet or smart phone. It's easy, private and secure!

We recently enhanced our telemedicine platform! Members can now access their account or sign up for telemedicine services at When logging in or registering, use the service key VERMONT to see all services available to Blue Cross Vermont members. 

Common Health Concern Services

Our telemedicine services are best suited for those seeking general consultation for a common health concern or problem. Typical issues that can be supported via telemedicine include:

  • Respiratory infection
  • Sinus infection
  • Bronchitis
  • Fever,
  • Cough, cold, and sore throat
  • Flu
  • Allergies
  • Rashes
  • Urinary tract infection

Whole-Body Care Services

Amwell telemedicine services can also be used for sending prescriptions to the pharmacy, therapy, psychiatry, nutritional counseling, women's health, and weight loss services.

Mental Health Telemedicine Support

We’ve partnered with virtual providers Valera Health and Amwell to increase access to mental health care for Vermonters.

Getting Started - Register Before You Need Care

We encourage you create an account today with Amwell® so you're ready when you need it! Register via the link below or download the app. When registering, enter the service key of VERMONT to access Blue Cross VT services.

Smart Phone or Tablet

Download the Amwell app: Doctor Visits 24/7 app on the App Store (Apple devices) or Google Play Store (Android devices). You will need your Member ID Card when registering via the Amwell app.


If you prefer to visit with a doctor via your computer, go to the Amwell website to sign up or log in into your account.


Amwell doctors are also available by phone at (844) 733-3627.

If you have any questions or need help setting up your account, scheduling an appointment or downloading the app, contact Amwell at (844) 733-3627 or

*The Amwell website link was updated on Feb. 21, 2023. If you have already created an Amwell account, your username and password are the same. Please update any bookmarks with this new link.

*By clicking on the Amwell link you will leave the Blue Cross and Blue Shield of Vermont website. American Well® is solely responsible for its services and site content, as well as the conditions, terms of use and privacy policies that govern its site.

**Please note that per Vermont State law (and most other states), doctors may not write prescriptions to patients with whom they consult by phone. More services will be available if you meet with a doctor by video using the Amwell app.