Blue Cross and Blue Shield of Vermont Contact Us
Our Blue Cross and Blue Shield of Vermont team is available to help you understand options, answer your questions, and get the coverage you need from one of our health plans. Let us know how we can help you!
Please note that our office building is currently closed to the public to help reduce the spread of COVID-19.
Call: (802) 223-6131
For questions or more information about your current benefits, coverage, or to receive a copy of your benefit documents, contact our Customer Service team.
- Hours: Monday-Friday from 7:00 a.m. to 6:00 p.m.
- Call: (800) 247-2583
- Email: firstname.lastname@example.org
Billing Support & Services
If you have a billing question about your Individual, Two-person or Family plan, call (888) 320-9798.
If you have a billing question about your Medicare Supplemental plan, call (800) 625-6406.
We offer several convenient ways to pay your bill - learn more.
Consumer and Business Support Services
For those currently enrolled in a Medicare plan, or those looking to enroll in a individual/family, small group/organization or Medicare plan, contact our Consumer and Business Support Services team.
- Hours: From November 1—December 30, we can be reach Monday-Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 12:00 p.m.
- Call: (800) 255-4550
- Email: email@example.com
Large Groups and Businesses Client Solutions Team
To learn more about our large group plans and funding options, contact our team.
Call: (802) 371-3681
Looking to contact another department - view our full contact list
Our Office Location and Mailing Address
We are located at 445 Industrial Lane, Berlin, Vermont.
P.O. Box 186
Montpelier, VT 05601-0186
Upcoming Office Closings
Christmas Eve Day
Our office will be closed on Friday, December 24, 2021.
New Year's Eve Day
Our office will be closed on Friday, December 31, 2021.
Martin Luther King Jr. Day
Our office will be closed on Monday, January 17, 2022.