Blue Cross and Blue Shield of Vermont Contact Us
Our Blue Cross and Blue Shield of Vermont team is available to help you understand options, answer your questions, and get the coverage you need from one of our health plans. Let us know how we can help you!
Please note that our office building is currently closed to the public to help reduce the spread of COVID-19.
Call: (802) 223-6131(802) 223-6131
For questions or more information about your current benefits, coverage, or to receive a copy of your benefit documents, contact our Customer Service team.
- Hours: Monday-Friday from 7:00 a.m. to 6:00 p.m.
- Call: (800) 247-2583(800) 247-2583
- Email: Log in to your Resource Center account to send a secure email. If you are not yet a customer, please call our team at the number above.
Billing Support & Services
If you have a billing question about your Individual, Two-person or Family plan, call (888) 320-9798(888) 320-9798.
If you have a billing question about your Medicare Supplemental plan, call (800) 625-6406(800) 625-6406.
We offer several convenient ways to pay your bill - learn more.
Consumer and Business Support Services
For those currently enrolled in a Medicare plan, or those looking to enroll in a individual/family, small group/organization or Medicare plan, contact our Consumer and Business Support Services team.
- Monday–Friday from 8:00 a.m. to 4:30 p.m.
- Call: (800) 255-4550 (800) 255-4550
- Email: firstname.lastname@example.org
Large Groups and Businesses Client Solutions Team
To learn more about our large group plans and funding options, contact our team.
Looking to contact another department - view our full contact list
Our Office Location and Mailing Address
We are located at 445 Industrial Lane, Berlin, Vermont.
P.O. Box 186
Montpelier, VT 05601-0186
We're Here to Help
Upcoming Office Closings
Our office will be closed on Monday, July 3 and Tuesday, July 4, 2023.
Our office will be closed on Monday, September 4, 2023.
Indigenous Peoples’ Day
Our office will be closed on Monday, October 9, 2023.