Federal Employee Program (FEP)

The Blue Cross and Blue Shield Federal Employee Program (FEP) provides health insurance to the federal employee workforce. If you are an FEP member, or are looking for more information about their plans, visit FEPblue.org.

You can use the FEP website to:

  • Access benefit information and a variety of self-service tools, including secure member messaging
  • Enroll in incentive & wellness programs and earn rewards via MyBlue Account
  • Take advantage of numerous discount programs
  • Order an ID card
  • View and/or print Explanations of Benefits (EOB)
  • Download the current Service Benefit Plan Brochure or order a printed copy
  • View or create a provider directory


Blue Cross Vermont FEP Contact Information

24/7 Nurse Hotline (888) 258-3432
Blue Cross Vermont Customer Service Phone: (800) 328-0365
Email: fepcustomerservice@bcbsvt.com
Pharmacy Customer Service (800) 624-7890
Mail Order Customer Service (800) 262-7890
Blue Cross Vermont FEP Account Representative FepRep@bcbsvt.com
Office of Personnel Management for Retirees Phone: (888) 767-6738
Email: retire@opm.gov