Heidi Masi named Director of Human Resources at Blue Cross and Blue Shield of Vermont

Heidi Masi, Director of Human Resources at Blue Cross VT

Heidi Masi has been promoted to lead our Human Resources, Organizational Development, and Facilities departments. She has been with Blue Cross VT for 24 years.

Berlin, Vt. – Heidi Masi of Barre has been named director of human resources, learning and organizational development, and facilities at Blue Cross and Blue Shield of Vermont, the state’s only local, non-profit health plan.

Masi has been with Blue Cross VT for 24 years, serving in a wide variety of roles. She started with the organization as a customer service representative, and then moved into organizational development and training. The role she held prior to her promotion was the director of learning and organizational development. She had previous experience as a payroll and personnel manager.

In her new role, Masi will oversee the employee lifecycle, everything from recruitment to retirement, while continuing to advance employee and organizational development programs.

“I am excited to work with three incredibly talented teams to create a dynamic and outstanding experience for all Blue Cross employees,” Masi says. “We are incredibly fortunate to have phenomenal employees who are dedicated to making health care work better for their neighbors.”

Masi is a member of the National Association for Talent Development and served on the board of directors for the organization’s Vermont chapter from 2007 to 2017. She is also a member of the Society for Human Resource Management. She is a graduate of the Vermont Leadership Institute and is certified in Agile Leadership for Organizations.

She is a native Vermonter who was born and raised on a third-generation family farm in Barre. She lives in Barre Town and enjoys cooking and entertaining, reading, gardening, and vacationing on Cape Cod and Vermont’s lakes.

For more than 30 years, Blue Cross and Blue Shield of Vermont has been enhancing the health and well-being of Vermonters by offering innovative plan options to individuals, older Vermonters, and businesses. Employees are dedicated to developing new ways to support high-quality care, programs, and events that promote wellness. Blue Cross and Blue Shield of Vermont is an independent licensee of the Blue Cross and Blue Shield Association.