COVID-19 Resources & Updates

As your health care partner, supporting the health and safety of all Vermonters is our priority.

grandparents and family overlooking scenic mountain

As we enter another year with COVID-19, we're here to help you find information about how to get vaccinated and tested in Vermont, coverage for testing and treatment, and get tips on how to protect yourself from COVID-19 scams and fraud.

Free At-Home COVID Tests

If you are looking for at-home tests, free options are available through government services. Each household in the U.S. can receive eight free at-home tests direct to their door. You can now order a third set of free tests. Visit COVIDtests.gov for more information and to order.

In addition, your Blue Cross plan also covers eight over-the-counter COVID-19 tests per 30-day period for each member through the end of the Federal state of emergency. For more information about coverage of over-the-counter tests, see our Access to COVID-19 Testing and Frequently Asked Questions sections below.

Supporting Your Health and Safety

  • There are many places in Vermont where you can get tested in person, either by making an appointment or just walking in. To find a testing location, visit the Vermont Department of Health website. This website also lists additional information about at-home tests.
    • When you make an appointment using the Health Department website, you can choose from three types of tests: take-home antigen, take-home LAMP (similar to PCR), or a PCR. You can get up to four antigen test kits for each appointment or one LAMP per appointment. Learn more about test types.
  • If you are looking for at-home tests, free tests are available through government services. You can now order a third set of tests. Visit COVIDtests.gov for more information.
  • While at-home COVID-19 rapid tests have expiration dates, manufacturers periodically extend expiration dates on tests. Be sure to check test boxes for an expiration or use by date. Learn more on the Vermont Department of Health website.

Members with Vermont Blue Rx Pharmacy Coverage

BlueCross BlueShield Vermont Member ID Card - Vermont Blue Rx

If your member ID card has the Vermont Blue Rx logo on the back (see image), follow the below steps for accessing at-home COVID-19 tests. We will cover up to eight at-home COVID-19 tests per member, per 30-day period for tests purchased on/after January 15 through the end of the Federal state of emergency.

  • Go to your local, in-network pharmacy, present your member ID card, and request a take-home rapid COVID-19 test. We encourage you to go through the pharmacy when possible as it is no cost to you and doesn’t require seeking reimbursement.
  • If you need to submit for reimbursement of rapid tests not purchased using your pharmacy benefit, visit our COVID-19 At-Home Test Coverage webpage for the proper form and instructions.

    Please note that Federal Employee Program (FEP) members must use a different code for reimbursement. Contact the FEP customer service team for assistance with your reimbursement.

    For tests taken at home, the Vermont Department of Health is asking you to confidentially report results for more accurate representation of active COVID-19 cases in the community.

Members with Coverage Through Their Employer

If you have coverage through your employer and do not have Vermont Blue Rx pharmacy coverage, your employer may have a preferred pharmacy established for you to receive the at-home testing coverage benefit. Contact your employer for more information about how to receive reimbursement for at-home COVID-19 coverage options.


If you are seeking reimbursement for at-home COVID-19 tests purchased between December 1, 2021—January 14, 2022, visit our COVID-19 At-Home Test Coverage page for more information.

Vaccination against COVID-19 is the best way to protect yourself, your family, friends and neighbors, and other people in your community. Vaccination lowers your chances of getting COVID-19 -- or of ending up in the hospital -- even if you do have a breakthrough infection after becoming vaccinated.

Booster Vaccination
Booster vaccines are recommended for individuals 12 or older who received either a Johnson & Johnson vaccine at least two months ago or a second dose of a Pfizer or Moderna vaccine at least five months ago.

On March 29, 2022, a second booster dose of either the Pfizer-BioNTech or the Moderna COVID-19 vaccines was authorized for people 50 years of age and older and certain immunocompromised individuals.

Please check the Vermont Department of Health website for the most recent information.

How to Get Your Shot
If you or a family member have not been vaccinated yet, vaccines are readily available in Vermont. There are walk-in clinics where you can get vaccinated without an appointment. If you’d rather schedule a time, you can do that too. Many pharmacies serving Vermont also have vaccines available. To find a location to get vaccinated, visit the Vermont Department of Health website.

No Cost to You
All doses of the vaccine are free. Some providers may charge a fee for giving you the shot, which is covered by your health plan if you are a member.

Knowing when to test yourself or your family, as well as which test to use, is important. The Centers for Disease Control and Prevention (CDC) provides guidelines for who should get a diagnostic test and when based on your current health, your vaccination status, and your history of infection.

Visit the CDC website for the most up-to-date testing guidance.

As the state’s only local, non-profit health plan, we're focused on helping Vermonters live happier, healthier lives. To help our members stay well during this pandemic, we’ve expanded benefits and coverage in several important areas:

  • COVID-19 vaccines will be covered if you have one of our plans. Providers will be able to charge a fee for giving you the shot, but we will pay this fee. 
  • We will cover COVID-19 testing performed by the Centers for Disease Control (CDC), the Vermont Department of Health (VDH), or a laboratory approved by the CDC or VDH, with no co-payment, coinsurance, or deductible requirements. This coverage includes visits with your provider (including those over the phone), or urgent care visits and emergency service visits to test for COVID-19. Please note, we do not cover COVID-19 testing that is billed to you as a line-item on a college, school, or workplace bill, or as any other facility line-item charge.
  • Pharmacy coverage is available for select take- home rapid COVID-19 tests with Emergency Use Authorization (EAU) from the Food and Drug Administration (FDA). Immediate coverage is provided to members who receive their pharmacy benefit through us. There is a limit of 8 tests per member, per 30-day period.
  • We will reimburse members for the cost of buying select at-home rapid test kits. You can submit a claim by following the instructions found on the COVID-19 At Home Test Coverage webpage.  

  • Treatment of COVID-19 related illness is covered under your plan benefits. Please reference your health plan benefits for details or contact the Customer Service team at the phone number listed on the back of your ID card with questions regarding benefits and coverage for COVID-19.

It’s important to stay home if you have COVID-19, or while you are waiting for test results, to prevent spreading the virus. To make it easier for you to get care while staying home, consider using telemedicine with your provider over the phone and the Internet. The amount you’ll have to pay for telemedicine visits with your provider will be the same as seeing them face-to-face.

24/7 Telemedicine Visits
You can see a doctor at any time of the day or night by using your smartphone, tablet, or computer. We will cover urgent AmWell telemedicine visits at no cost to you. AmWell has established a Telehealth Response Program to support the use of telehealth as an initial COVID-19 screening tool, which includes an always-on-call infection control officer. You can download the AmWell app for Apple or Android devices.

If you aren’t sure whether to seek help on COVID-19, the Vermont Department of Health website provides a lot of useful information about COVID-19, including an updated list of symptoms, treatment options, and what to do if you have been exposed or test positive for COVID-19.

Masking

Currently in our state, for most towns and cities, each person can decide if they want to wear a mask in public settings (indoor and outdoor) based on their own personal level of risk and comfort. There can be various factors that lead to a person's decision to take precautions such as masking—we encourage you to visit the Vermont Department of Health website for more information about protecting yourself and others.

Treatment Options

For those who test positive for COVID-19 and have an increased risk of becoming very sick, additional treatment options may be available. Learn more about these treatment options on the CDC website.

Caring for Others
If caring for family or friends who have COVID-19, it is important to take steps to protect yourself from getting sick. The CDC offers caregiver tips to help you stay as safe as possible when taking care of those with COVID-19.

COVID-19 provides an unfortunate opportunity for scammers to take advantage of the concern and anxiety many are feeling about their health and safety. Some of the COVID-19 scams include:

  • Fraudulent home testing kits
  • Fraudulent vaccinations
  • Fraudulent offers for products that are in demand, such as N95 masks, medical supplies, and cleaning supplies

Scammers may offer products in exchange for your personal information, which they then use to commit fraud. Don’t give out your member ID number or other personal information if you receive an offer for COVID-19 testing, treatment, or supplies from any source other than a trusted, qualified health care provider.

Fraud Reporting
If you believe you’ve been scammed or your information has been used in a fraud, you can report it several ways:

  • Call our customer service team at the number on the back of your ID card
  • Contact our fraud hotline at (800) 337-8440 or fraud_issues@bcbsvt.com
  • Contact the National Center for Disaster Fraud Hotline at (866) 720-5721 or disaster@leo.gov

Tips To Protect Yourself From Scams

  • Be cautious of unsolicited requests for personal information, such as your member ID number or your Medicare number.
  • Be suspicious of unsolicited offers of COVID-19 tests or supplies.
  • Ignore offers on social media of COVID-19 tests or treatment.
  • Only a physician or other qualified health care provider should recommend or approve requests for COVID-19 testing.

Below is a list of frequently asked questions about COVID-19. We will be updating these periodically as more information becomes available. 

Q: Do you cover the COVID-19 vaccine?
A: Yes, if you have one of our plans, we will cover the cost of giving you any of the COVID-19 vaccines. However, providers will be able to charge a fee for giving you the shot. We will pay all of this fee. 

Q: Who should take a COVID test and when?
A: The Centers for Disease Control and Prevention (CDC) provides guidelines for who should get a diagnostic test and when based on your current health, your vaccination status, and your history of infection. Visit the CDC website for the most up-to-date testing guidance.

From this page you will also find information about symptoms and steps to take based on the result of your COVID-19 test, or if you have been exposed to someone with the virus.

Q: If I need to get tested for COVID-19, what do I do?
A: There are many places in Vermont where you can get tested in person, either by making an appointment or just by walking in. To find a testing location, visit the Vermont Department of Health website

If you are looking for at home testing options, free tests may be available through government services. Visit COVIDtests.gov for more information. At-home rapid tests can be purchased over the counter. For tests taken at home, the Vermont Department of Health is asking community members to confidentially report results for more accurate representation of active COVID-19 cases in the community.

Q: What testing is covered?
A: We will cover COVID-19 testing performed by the Centers for Disease Control (CDC), the Vermont Department of Health (VDH), or a laboratory approved by the CDC or VDH, with no co-payment, coinsurance, or deductible requirements. This coverage includes visits with your provider (including those over the phone), or urgent care visits and emergency service visits to test for COVID-19. Please note we do not cover COVID-19 testing that is billed to you as a line-item on a college, school, or workplace bill, or as any other facility line-item charge.

Q: Can I use a home testing kit?
A: If you want to use one of the at-home testing kits that are now available, please talk with your health care provider first, as they can help you decide which test kit to get (some need a prescription). Please be sure to only use a test kit that has been approved by the U.S. Food and Drug Administration (FDA). There are many kits on the market that are not FDA-approved and some are scams. We will only pay for kits that are approved by the FDA. To find a list of FDA-approved kits, visit the FDA website.

Q: Now that I’m vaccinated, can I stop wearing a mask and social distancing?
A: In Vermont, there are currently no statewide COVID-19 restrictions or requirements; some towns and cities may have mask requirements. Businesses and public facilities such as hospitals, airports, and schools may require that masks be worn at their locations. They may also have other steps you’ll need to follow when visiting. For more information on Vermont’s current situation, and prevention tips, visit the Vermont Department of Health website.

Q: If I am fully vaccinated, is it safe to travel?
A: If you are planning to travel, whether within the U.S. or internationally, it is important to pay attention to the situation at your intended destination, as well as their COVID-19 protocols. The CDC website provides up-to-date travel guidelines and rules – for both before and after your travel.