Mental Health Telemedicine Support

Woman using her phone

To meet the increasing need for mental health and substance use disorder providers, we’ve partnered with SonderMind, Valera Health, and Amwell® to increase access to mental health care providers for our members. Valera Health provides comprehensive treatment for conditions such as depression, anxiety, stress, attention deficit hyperactivity disorder (ADHD), and post-traumatic stress disorder (PTSD), while Amwell offers online sessions with psychiatrists and other therapists for a wide range of conditions. SonderMind has in-person or virtual support options.

Learn more about our support options below.

Mental Health Support Services


Amwell provides 24/7, virtual access to a psychologist or counselor via their mobile app or website. You can schedule an appointment with a provider online at, using the service code VERMONT.

Connect with Amwell for care with:

  • Anxiety
  • Depression
  • Stress management
  • LGBTQ+ counseling
  • Bereavement/Grief
  • OCD
  • PTSD/Trauma
  • Couples therapy
  • Panic attacks
  • Insomnia
  • Life transitions

Schedule an Appointment with Amwell
(use service code VERMONT)


With SonderMind, members can get in-person or virtual support for condition such as:

  • Anxiety
  • Depression
  • Insomnia
  • Bipolar disorder
  • Couples therapy

SonderMind can help members find a provider in their area, or connect them virtually. Once connected with a provider, members can coordinate session and track progress online.

Call (844) 843-7279 to get started

Valera Health

Providing a comprehensive, collaborative care team approach, Valera Health offers virtual therapy and psychiatry services for adults and children (aged six and older). Their clinicians are available via their mobile app or on a computer, and will work with you to create a treatment plan to meet your goals. Complete the onboarding form for a free consultation and to connect with a care team at Valera.

Valera Health offers support for conditions such as:

  • Depression, anxiety and stress
  • Attention deficit hyperactivity disorder (ADHD)
  • Post-traumatic stress disorder (PTSD)
  • Adjustment disorder
  • Obsessive-compulsive disorder (OCD)
  • Bipolar disorder
  • Medication management
  • Child & adolescent programs
  • Maternal health programs

Enroll with Valera

For those seeking more immediate support, Vermont has 24/7 options available for everyone (not just Blue Cross VT members).

  • The National Suicide Prevention Lifeline is available in Vermont by dialing 988. More information about suicide prevention is available in this blog article.
  • Crisis Text Line is available 24/7 by texting “VT” to 741741
  • Vermont Peer Support Line is available 24/7 by calling or texting 833-888-2557

Mental Health Care Support

Learn more about our mental health support options for members.